Intentions are like plans, strategies to get what we want from our behaviours and our conversations.  They are derived from our beliefs, emotions and past experiences and they have strong influence on the course of our conversations and how...

Last Sunday I lost one of my true best friends to cancer.  She was my coach, confidante, teacher, and mentor.  I say this and yet we had never met in person. The conversations we had were always positive and inspiring.  She never sugar coated the truth...

Every day most companies will experience some level of conflict and very little of it will be good or healthy conflict.  Workplace conflict is mostly disruptive and conflict management takes up a lot of time and effort.  It might be overt such as people...